The ABC’s of Supervising Others



This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager, or a unit coordinator. Dealing with the many problems a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.

How You Will Benefit:
• Clarify roles and responsibilities of the new job.
• Adjust to the new role with confidence and an assurance you can handle the position.
• Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees.
• Develop a technique for making sure you give employees instructions that are clear and understood.
• Identify some techniques to deal with employee challenges, such as hostility, complaints, and laziness.
• Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent.

What You Will Cover:
-Pre-assignment review
-Making the transition
-Responsibilities of a supervisor
-Setting goals
-Planning for success
-Listening skills
-Asking questions
-Giving feedback
-Ask for what you want
-Giving instructions
-Orders, requests, and suggestions
-Managing conflict
-Dealing with difficult employees
-Dealing with others
-The reciprocal quality of relationships


There are no reviews yet.

Be the first to review “The ABC’s of Supervising Others”

Your email address will not be published. Required fields are marked *